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Our services

Ordering and order prices

All articles shown on SerbianaArt.com pages can be ordered over the Internet 24 hours a day, 7 days a week.

Buyers in the territory of Serbia can order wanted articles quickly and simply on e-mail address: [email protected]

Order prices (which includes price of ordered articles together with delivery and insurance prices) on SerbianaArt.com pages are displayed in euros, dollars, Canadian dollars, pounds and dinars. Prices in dinars include VAT. We reserve the right to change prices without prior notice.

SerbianaArt reserves the right to cancel an order within 48 hours from the moment the order is received. This relates to situations when the painting is engaged at a display or some other important manifestation and in any other situation that can be characterized as "Act of God" or as natural disaster, as well as in situations when the gallery estimates that it can not comply with delivery deadline because of objective reasons.
Gallery reserves the right to decline to accept an order from the buyer with prior history of suspicious orders.

Payment methods

SerbianaArt.com offers you simple and safe payment methods. It is yours to choose.

1. Payment in advance (before delivery) by Invoice, bank transfer or general payment notice - Total sum, based on our estimate must be remitted to our bank account.

Citizens of Republic of Serbia can make the payment in dinars to our dinar account.
Number of our dinar account: 265-1100310006452-93, Raiffeisenbank a.d. Belgrade.

Citizens outside of the territory of Serbia can make the payment in euros, dollars, Canadian dollars or pounds, to our foreign currency account.
Number of our foreign currency account: RS35265100000002792681, Raiffeisenbank a.d. Belgrade.

If you prefer these methods of payment we will send Estimate and Payment Instructions. We emphasize that transfer and bank expanses are to be paid by the buyer. We are sorry to say that the delivery will last longer this way. We can send ordered articles only when money comes to our account.

2. Payment in advance (before delivery) by credit card - If you select this payment method, it is necessary for you to register on SerbianaArt.com pages, and then you will be led through payment procedure by 2Checkout.com, Inc.

2Checkout.com is an intermediary in sale of our products/services which allows our customers to buy with different payment methods. These payment methods include credit/debit cards: Visa, MasterCard, Discover, American Express, Diner's Club, JCB.

2Checkout.com ensures safety of online purchase process.

All Transactions are processed using 2checkout's secure SSL encryption network Secure Sockets Layer (SSL) software is one of the best products dedicated to online money transfers security currently available in the market. The product enciphers your personal information, including credit card number, name and address, so it may not be read during its transfer via Internet.

Delivery

SerbianaArt can deliver your order to any address in the world. For delivery we put following delivery companies at your disposal:

1. PTT service of Serbia, www.posta.rs/default-eng.asp. Allows for standard and air delivery od package in domestic and international traffic (more then 200 countries worldwide).

2. Post Express courier service of Serbia, www.postexpress.rs. Allows for quick and safe delivery of packages in domestic and international traffic (only for Slovenia, Croatia, Republic of Srpska and Macedonia).

3. DHL Worldwide Express courier service, www.dhl.rs. Guarantees safe and quick way of delivering and handing the delivery in international traffic (in more then 200 countries worldwide).

4. FedEx Express courier service, www.fedex.com. Guarantees safe and quick way of delivering and handing the delivery in international traffic (in more then 200 countries worldwide).

TIME OF DELIVERY   -   varies depending on the time needed to acquire an export permit and time needed to deliver the order to its final destination.

Put simply, here's the basic equation you can use to determine your delivery date:

(Permit)   +   (Shipping Time)   =   Total Delivery Time

DELIVETY COSTS   -   A sum of packaging and delivery service cost is shown in your shopping basket, beside every article and can always be seen before buying. Delivery costs depend on delivery destination and package weight and are calculated according to the price-list of the delivery service of your choice.

For more detailed information on delivery terms click here.

Insurance

SerbianaArt enables you to insure your package from loss or damage risks to which it might be exposed during domestic and international transport. Insurance price is shown in your shopping basket and you can always see it before buying.
We suggest you to use the option to insure by checking a box near "Use insurance".

What if a package is not insured?
SerbianaArt does not bear any responsibility and does not recognize reimbursement in cases of loss, damage or decreasing of package content.

What if a package is insured?
SerbianaArt guarantees to reimburse damage in case of loss of insured package in the invoiced amount. In a case of damage or decreasing of content of an insured package a reimbursement will be made in a determined or estimated amount of damage or decrease, but not in an amount greater then the amount that would be paid in a case of loss of package.

SerbianaArt does not bear any responsibility and does not recognize damage or loss reimbursement caused by unforeseeable events beyond human possibilities (accidents, natural disasters, etc.).
 
 
SerbianaArt Partnerski - Affiliate program
SerbianaArt Partnerski - Affiliate program
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